SHIPPING & DELIVERY
Order by 11 am weekdays for same day dispatch! YES! Even if your order requires us to hand-craft from scratch, we still have your goodies in the post on the same weekday. (Pretty cool, huh?!) It's then in the hands of Australia Post or DHL to do their thing and deliver your goodies as quickly as possible, via the delivery service you choose at checkout. Delivery timeframes below...
RETURNS / EXCHANGES
Black Friday Sale: Please choose carefully during our Black Friday sale (from 20/11/2023 to 27/11/2023). We aren't able to offer change-of-mind refunds. However, we do offer returns in exchange of store credits (less shipping costs) that are valid for up to three years .
Please note: Due to hygienic reasons, exchanges and refunds will not be issued for any face masks, shields or earrings.
Other items: You can return a full-priced (i.e. non-sale) item within 30 days of purchase for a refund, exchange or 110% credit note, if the item is in perfect unworn condition with all original tags & packaging intact & undamaged.
How to submit a return request: To submit your return, simply head to www.fordmillinery.com.au/returns with your Order# so we know to expect your return. Returned orders that haven't been lodged on www.fordmillinery.com.au/returns within the 30 days from purchase time-frame and approved by one of our team members may not be accepted.
For full terms & conditions regarding Shipping, Returns & Exchanges, please see our Terms & Conditions.