SHIPPING, EXCHANGES & RETURNS

SHIPPING & DELIVERY

SHIPPING / DISPATCH TIMES

We are currently dispatching orders within 1 business day! It's then up to Australia Post to do their thing to get it to you as quickly as possible. (Please note that due to COVID-19, Australia Post no longer makes any guarantees for delivery timeframes.)

AUSTRALIA POST'S PRE-COVID LOCAL DELIVERY CLAIMS (within Australia).

"EXPRESS" delivery can be expected the next biz day to most major Australian centres (Australia Post claim 80% of Australian addresses).

"STANDARD" delivery typically takes 2-7 biz days to most Australian metro areas (possibly longer to regional areas). Australia Post do not provide a maximum delivery timeframe for their "Parcel Post" service.

DELIVERY TIMEFRAMES
DELIVERY PRICES
INTERNATIONAL ORDERS
FREE SHIPPING

RETURNS / EXCHANGES

RETURNS

Please Note: Due to hygienic reasons, exchanges and refunds will not be issued for any face masks or shields.

Other items: You can return a full-priced (i.e. non-sale) item within 30 days of purchase for a refund, exchange or credit note, if the item is in perfect unworn condition with all original tags & packaging in tact & undamaged.

Please note: To submit your return, simply head to www.fordmillinery.com.au/returns with your Order# so we know to expect your return. Returned orders that haven't been lodged on www.fordmillinery.com.au/returns within the 30-days from purchase time-frame and approved by one of our team members may not be accepted.

WHO PAYS FOR RETURN SHIPPING?
HOW DO I RETURN AN ITEM?
ELIGIBLE PRODUCTS

For full terms & conditions regarding Shipping, Returns & Exchanges, please see our Terms & Conditions.