SHIPPING, EXCHANGES & RETURNS

SHIPPING & DELIVERY

SHIPPING / DISPATCH TIMES

We are currently dispatching orders within 1 business day! It's then up to Australia Post to do their thing to get it to you as quickly as possible. (Please note that due to COVID-19, Australia Post no longer makes any guarantees for delivery timeframes.)

AUSTRALIA POST'S PRE-COVID LOCAL DELIVERY CLAIMS (within Australia).

"EXPRESS" delivery can be expected the next biz day to most major Australian centres (Australia Post claim 80% of Australian addresses).

"STANDARD" delivery typically takes 2-7 biz days to most Australian metro areas (possibly longer to regional areas). Australia Post do not provide a maximum delivery timeframe for their "Parcel Post" service.

DELIVERY TIMEFRAMES
DELIVERY PRICES
INTERNATIONAL ORDERS
FREE SHIPPING

RETURNS / EXCHANGES

RETURNS

Please Note: Due to hygienic reasons, exchanges and refunds will not be issued for any face masks or shields.

Other items: You can return a full-priced (i.e. non-sale) item within 30 days of purchase for a refund, exchange or credit note, if the item is in perfect unworn condition with all original tags & packaging in tact & undamaged.

Please note: To submit your return, simply head to www.fordmillinery.com.au/returns with your Order# so we know to expect your return. Returned orders that haven't been lodged on www.fordmillinery.com.au/returns within the 30-days from purchase time-frame and approved by one of our team members may not be accepted.

🚨 During our Black Friday sale (from 25/11/2021 to 29/11/2021), please choose carefully. We aren't able to offer change-of-mind returns. Exchanges and store credits (less shipping costs) can be issued (except for face masks, shields and earrings), after all, we want you to love your new goodies! This offer can not be used in conjunction with any other offer or discount codes.

🚨 During our Boxing Day sale (26/12/2021 and 27/12/2021)🚨, please choose carefully.  We aren't able to offer change-of-mind returns. Exchanges and store credits (less shipping costs) can be issued (except for face masks, shields and earrings), after all, we want you to love your new goodies! This offer can not be used in conjunction with any other offer or discount codes.🚨

WHO PAYS FOR RETURN SHIPPING?
HOW DO I RETURN AN ITEM?
ELIGIBLE PRODUCTS

For full terms & conditions regarding Shipping, Returns & Exchanges, please see our Terms & Conditions.